Privacy & booking information

Your account

We use Google sign-in to verify your identity. We store your Google account identifier, name, and verified email address, along with reservations you make. We do not receive or store your Google password.

Your reservations

Online reservations are for a single simulator bay for one or two hours, subject to your assigned membership allowance and a maximum of two membership hours per day. Availability follows the business hours shown by the booking calendar. You can change or cancel a future reservation from your account; contact the team for help with a session already in progress. Payment and membership arrangements are handled separately with the team.

How information is used

Account and reservation information is used to operate the facility, manage bookings, and send related service notifications. Authorized administrators can review accounts and reservations. Information is stored in our managed PostgreSQL database, with backups for recovery.

Cookies

A session cookie keeps you signed in and protects forms. Session and promotion-dismissal information is stored on our servers. Administrator sessions expire after five minutes of inactivity; customer sessions last up to twelve hours.

Questions or requests

Contact info@playscorecard.com for account, privacy, or reservation assistance.